How does 3CX manage voicemail?

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3CX manages voicemail primarily through extensions, allowing users to access and manage their voicemail messages directly. Each extension within the 3CX phone system has an associated voicemail feature, enabling users to listen to, delete, and organize their voicemails without needing additional physical voicemail boxes. This system offers a streamlined way for users to handle their messages.

In addition to accessing voicemails through their extensions, the flexibility of the 3CX system means users can also retrieve messages via the 3CX app on their mobile devices or through a web interface. This centralized approach makes accessing and managing voicemails more convenient and efficient, a hallmark of modern VoIP systems.

The other options, while they may include elements of voicemail management in different contexts, do not accurately capture the primary way 3CX operates. For instance, physical voicemail boxes are not utilized in VoIP systems like 3CX, and although automated assistants may aid in initial handling or routing, the direct user control through extensions is the primary mode of management. The option of sending voicemails to email accounts is an additional feature available in 3CX but not the main management system, making extension management the most comprehensive and user-friendly method.

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