What can be updated in 3CX licensing?

The choice that allows for updates in 3CX licensing focuses on modifying access to specific features, the number of concurrent calls, or the total extensions allowed in the system. These elements are essential in adapting the 3CX solution to better fit the needs of a growing organization or changing requirements of an existing one.

Updating features ensures that an organization can utilize the latest capabilities provided by 3CX, enhancing communication and operational efficiency. For instance, a business may want to access advanced features such as reporting, video conferencing, or integration capabilities that come with higher licensing tiers.

Modifying concurrent calls directly impacts how many simultaneous conversations can take place within the system, which is crucial for managing customer interactions effectively, especially in busy environments. Additionally, updating the number of extensions allows an organization to add more users onto the platform as its workforce evolves, ensuring that scalability is not a limitation.

In comparison, options that suggest updating system hardware specifications or the software installation location are not related to licensing and therefore cannot be adjusted through licensing updates. Thus, the choice concerning features, concurrent calls, or extensions correctly aligns with the licensing capabilities within the 3CX system.