What does the term "voicemail" refer to in 3CX?

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The term "voicemail" in 3CX specifically refers to a way to manage audio messages. Voicemail systems allow users to record messages when a call cannot be answered, providing an audio medium for communication that can be retrieved later. This feature is essential in ensuring that important messages are not missed, as they can be accessed at the recipient's convenience.

Voicemail encompasses functionalities such as recording, storing, and playing back audio messages, which make it a valuable tool for both personal and business communication. While voicemails can sometimes be related to missed calls (such as being left when a call is not answered), they primarily serve the function of managing recorded voice messages rather than just serving as storage for missed call notifications. The other options, such as text messages, missed calls storage, or meeting scheduling tools, do not accurately capture the functionality and purpose of the voicemail feature within the 3CX system.

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