What is the primary function of the 3CX call flow designer?

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The primary function of the 3CX call flow designer is to create custom call flows and advanced routing options. This tool allows users to visually design complex call handling processes tailored to their specific business needs. By using the call flow designer, one can set up how incoming calls are managed, determine the sequence of routing, and configure features like time-based routing, queue management, and action-based responses. This customization capability is crucial for businesses that require a specific approach to managing their communication needs, thus enhancing the overall customer experience and operational efficiency.

The other options, while related to various aspects of the overall 3CX system, do not directly relate to the function of designing call flows. Managing user accounts pertains to user administration, monitoring bandwidth usage focuses on network management, and evaluating call data and performance involves analytics and reporting processes.

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